Free or low cost resources available to help seniors stay connected with loved ones

Many seniors regularly face loneliness or isolation and the COVID-19 pandemic has made it worse. With the closure of places of social activity and social distancing guidelines, many seniors are finding it difficult not spending time with family and friends. Social isolation and loneliness can lead to depression as well as other health problems. 

Some seniors do not have the technology to stay connected with others. Some may not know how to utilize the technology. 

Below are a few free or low-cost resources to help seniors stay connected.

Free cellphone service:,

Free or low-cost internet service

Equipment borrowing program: TechOWL    For Bucks, Chester, Delaware, Montgomery, Philadelphia counties, contact Jule Ann Lieberman at 800-204-7428, 215-204-5967 or email

Other resources:




Revised 11/4/20

Stay Connected with TechOWL

For Bucks, Chester, Delaware, Montgomery and Philadelphia counties, please contact:

Jule Ann Lieberman

Call: (800) 204-7428 or (215) 204-5967


Posted 10/16/20

Medicare Open Enrollment begins October 15-APPRISE can Help

Click here to view a complete list of dates/times for virtual/telephone Medicare Individual Counseling sessions and Medicare Update presentations.

To schedule appointments for the following dates, you may call COSA directly at 610-490-1300:

Wednesday, November 4, 2020  10am, 11am, 12pm, 1pm

Wednesday, November 18, 2020   10am, 11am, 12pm, 1pm

Thursday, December 3, 2020  10am, 11am, 12pm, 1pm

Revised 10/29/20





Ombudsmen to begin outdoor visitation at long-term care facilities

Delaware County Ombudsmen will begin to visit select facilities that allow outdoor visitation beginning next week. 

To view dates/locations/times, visit the calendar page of our website.

To read more, Click Here.

Governor warns of possible contact tracing scams

**A contact tracer will never share your information with any local, state, or federal law enforcement agency.

CARES Act Rent or Mortgage Relief Program

Beginning on July 6, Pennsylvania residents can apply for the CARES Act Rent or Mortgage Relief Program being offered by the Pennsylvania Housing Finance Agency.

Renters can receive up to $750 a month for up to 6 months, paid directly to their landlord. Those with mortgages are eligible for financial relief up to $1,000 a month for up to 6 months, paid directly to their mortgagee. In order to be considered eligible for these funds, renters and homeowners will need documentation that shows at least a 30% reduction in annual income since March 1, 2020. The reduction must be directly related to the COVID-19 pandemic or the individual must have become unemployed after March 1, 2020. Funds will be distributed on a first come first serve basis.

Residents can learn more and apply online:

Delaware County is collaborating with Community Action Agency of Delaware County (CAADC) to process applications for rental assistance. CAADC can be reached at (610) 874-8451.

The federal Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, was established to assist people who have been financially impacted by the COVID-19 pandemic in the United States.

Posted 7/9/20

COSA's 4-Year Plan

Delaware County Office of Services for the Aging (COSA) Four Year Plan for the period July 1, 2020-June 30, 2024. 

View COSA’s 4-Year Plan


Delaware County Offers Support for Caregivers

Providing care to a loved one is challenging, demanding, and rewarding.

Approximately 43.5 million caregivers have provided unpaid care to and adult or child in the last 12 months (National Alliance for Caregiving and AARP (2015) Caregiving in the U.S.)

Nearly 80,000 grandparents in Pennsylvania are raising their grandchildren.

Caregiving often creeps up on you. You start by taking your dad to a doctor’s appointment. Later you find yourself refilling prescriptions and grocery shopping. Often caregiving is triggered by a major health event such as a fall, heart attack, or stroke.

The opioid crisis has contributed to the rise in grandparents raising their grandchildren because a parent is absent or unable to.

Many caregivers work full or part-time and have school-aged children along with juggling their caregiving responsibilities. They may feel overwhelmed and unaware of where to turn for help and neglect taking care of themselves. Fortunately, there are many federal, state, and local programs that can help.

The Pennsylvania Caregiver Support Program works to ease the stresses of caregiving by focusing on the well-being of the caregiver.  The program provides the primary caregiver with reimbursement for out-of-pocket costs associated with caregiving, such as respite, caregiving-related services and supplies.  The program also offers education, training, counseling, and more.

The program is administered by your local Area Agency on Aging. Each caregiver is assigned a care manager who will come to the care receivers' home, conduct a comprehensive assessment of the needs of the caregiver, provide support, and work with them to develop a person-centered plan of care.

If you are a caregiver residing in Delaware County and you:

  • Are age 55+ and are caregiving for grandchildren under the age of 18
  • Are age 60+ and are caregiving for a disabled relative between the ages of 18-59
  • Are age 18+ and are caregiving for someone aged 60+

you may be eligible for financial reimbursement for some expenses you incur in caring for your relative.

There are three categories of programs each with their own requirements.

To view a flyer with information on each program and its requirements, click here.

To view more about the program, click here.

To request an Assessment for the Caregiver Support Program, contact COSA’s Information and Assistance Department at 610-490-1300 or click here to Apply for Services.

Posted 5/20/20

Coronavirus and the Elderly

The County of Delaware and COSA want to assure the public that we are doing everything possible to keep residents safe and healthy.

We ask that everyone keep in mind the elderly and those who are most vulnerable to suffer the most if contracting the virus. Check on your elderly neighbors and offer to help in any way you are able.

If you are a senior or know of a senior who would benefit from a friendly phone call from a COSA staff member to check on your/their well-being or to discuss your concerns, call 610-490-1300.

The County of Delaware has a special page on their website dedicated to the latest Coronavirus news. Information can be found at and click on the button marked "Coronavirus".

Several grocery stores in our area are adjusting their hours to allow seniors their own time to shop during this pandemic.

Click here to view more information.

Click here to visit the PA Department of Health's dedicated Coronavirus webpage.

Click here to view the PA Department of Aging's resource guide.

Click here to view the National Alliance on Mental Illness COVID-19 guide.

Information on Economic Impact Payments can be found here.

Click here to view AARP's Guide to Protect Your Home from the Coronavirus.

Revised 7/6/20

Shopping Assistance Available for Seniors During COVID-19 Pandemic

Please email for this service. If you do not have access to email, call 215-900-2519.


Currently, this program does not include prescription pick-up. If you are in need of prescription refills from a local pharmacy, please consider the following options. Click here.


Revised 4/27/20

Scammers taking advantage in a time of crisis

Scammers never take time off and, in times of uncertainty or a crisis, still come up with ways to rip off the public often based on their fears. They will exploit any situation they think will help them be more successful in their scam.

According to ABC News, scammers are already trying to take advantage of the COVID-19 fears and claim to be calling about President Trump's stimulus package. Scammers are calling to tell you that you qualify for $1,000-$14,000 in relief from COVID-19 from the federal government. In some cases, the caller states it's grant money. They tell you can get your money right away if you just give the caller your debit or credit card information.

According to the Federal Trade Commission, other scams include:

  • companies claiming to sell products to cure or treat COVID-19
  • Phishing emails-emails with headings related to the Coronavirus that include links that, by clicking on, could compromise your personal information or contain viruses
  • charity scams
  • robocalls
  • online solicitation about immunizations
  • stock scams
  • undelivered goods-items you may have ordered not being received

Visit for information on scams, what to do if you've been scammed, and where you can file a complaint.

Visit for additional information on scams.

Posted 3/20/20



Senate Aging Committee has released its 2020 Fraud Book

The Senate Aging Committee has released its 2020 Fraud Book. The book includes tips on how to avoid scams, lists the top ten scams targeting our nation's seniors, and lists fraud resources.

To view the book, click here.

Posted 2/5/20

Annual Plan and Budget Summary 2019-2020

County of Delaware Services for the Aging

Annual Plan and Budget Summary


click here

Revised 7/7/20

Social Security Express Desktop Icon

We are excited to announce that the Social Security Express Desktop Icon has now been added to our website. You will see the icon at the bottom right of our pages.

By clicking onto this icon, users will able to access specific portions of the Social Security Administration's website to conduct business and obtain forms. This icon adheres to the Social Security Administration's Privacy Policy.

eServices available from the Social Security Express icon are:

  • Sign in or create a my Social Security account allows users to: 

                    *get Social Security statements

                    *change an address

                    *change or start direct deposit

                    *print a benefit verification letter

                    *create an account/enter an activation code

  • Estimate retirement benefits
  • Request a replacement Medicare Card
  • get a 1099/1042 tax form

Posted 2/19/16

Do You Have Questions about Medicare?

APPRISE is the State Health Insurance Program (SHIP) that was created by the Pennsylvania Department of Aging to assist Medicare beneficiaries of any age understand their health insurance options. The Pennsylvania Deparment of Aging created APPRISE to help Pennsylvanians with Medicare, Medicaid, and other health insurance questions and/or concerns.

APPRISE Volunteers/Counselors are specially trained to provide unbiased Medicare and Medicaid health insurance information and Part D prescription information options to help individuals make informed decisions related to their healthcare needs.

The APPRISE Program Education and Counseling Services are FREE.

The APPRISE Program offers Medicare 101 sessions which explain the basics of Medicare A, B, C, and D. Medicare Individual Counseling Sessions assist the Medicare recipients with Medicare questions, concerns, enrollment into Medicare Advantage Plans, Part D Prescription Plans, Medicare Cost-Savings Programs, and Supplemental Plans. (complete Medicare 2016 schedule coming soon)

To view locations where you may schedule an individual counseling session, click here.

Revised 10/4/17

Do You Have Medicare? A & B?

Did you know there are programs that could help you save money?

The Medicare Savings Programs help lower-income seniors and persons with disabilites pay for their Medicare Part B premium. Some individuals may also qualify for help with their Medicare deductibles and coinsurance.

The Medicare Part D Low-Income Subsidy (also called "LIS" or "Extra Help") helps Medicare consumers dramatically lower their prescription drug costs and can help individuals save thousands of dollars per year.

To read about eligibility and how to apply for a Medicare Savings Program, click here.

To read about eligibility and how to apply for the Medicare Part D Low-Income Subsidy, click here.

Revised 7/10/17

Dom Care Providers Needed

Do you have an extra room in your home?

Would you like to provide care to others in need?

COSA is looking for caring and compassionate individuals who have extra room in their homes and in their hearts to be Dom Care providers.

Dom Care is a supervised living arrangement in a personalized home environment. Dom Care providers assist with meals, medication, laundry, scheduling medical appointments, and transportation.

Providers must complete a certification process and, if approved, will receive a monthly non-taxable stipend. Single level homes, homes with a bedroom on the first floor, or handicap accessible homes are preferred.

If interested in becoming a Dom Care provider, contact the Coordinator at (610) 490-1300.

Posted 8/22/14

Fair Acres offers new website as a resource

Fair Acres, Delaware County's skilled care facility in Middletown, has a new website that provides an informative and user-friendly resource for families looking for a nursing care facility for a loved one. The new website at gives residents detailed information on the facility, admission procedures, available services, volunteer opportunities, employment opportunities and contact information to arrange for a meeting or tour.

 Fair Acres provides individualized care to over 900 residents who range in age from young adults to seniors in their 100s.

People can download the admissions packet from the website to assist in gathering the necessary medical and financial information needed to apply for admission.

Fair Acres accepts Medicare, Medicaid, and private pay.

The new website has information on employment opportunities, such as dietary aide, and free Certified Nurse Assistant (CNA) training.

Fair Acres also has many volunteer opportunities and a Friends of Fair Acres committee.

There is also a section for news and events. To read more, click here.

Revised 9/26/16